Our Privacy Policy outlines how TGS Home Care collects, uses, and protects personal information. We collect data for providing services, personalize experiences, and comply with legal requirements. We do not share information with third parties for marketing purposes. Data security measures are in place, and users have rights regarding their data. Changes to the policy will be communicated, and questions can be directed to contact@tgshomecare.com.
This Privacy Policy outlines how The Good Shepherd Home Care Ltd (referred to as "TGS Home Care", "we", "us", or "our") collects, uses, and protects personal information obtained from clients, website visitors, and other individuals.
1. Information Collection
We collect personal information when clients engage with our services, visit our website, or contact us. This may include:
- Name, address, contact details
- Health and medical information
- Payment information
- Information about preferences and interests
2. Use of Information
We use collected information to:
- Provide requested services
- Personalize services and communications
- Process payments and invoices
- Communicate with clients
- Improve our services
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or lease personal information to third parties. Information may be shared with:
- Service providers assisting in operations
- Healthcare professionals involved in client care
- Legal authorities when required by law
4. Data Security
We are committed to protecting personal information and use appropriate security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction.
5. Website Cookies
Our website may use cookies to enhance user experience. Users may choose to disable cookies, but this may affect certain website functionalities.
6. Third-party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
7. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights
Clients have the right to:
- Access their personal information
- Correct inaccuracies
- Request deletion
- Object to processing
- Request data transfer
- Withdraw consent
9. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website.
10. Contact Us
For questions or concerns about our Privacy Policy, please contact us at info@thegoodshepherd.co.uk
Last updated: 05/05/2024
